Help & FAQs

Our expert team is here to help.

Email us at: support@yourheights.com

The company

  • Let's start with what's not in there - no caking agents, synthetic fillers or nasties - we believe that our tribe should get what they paid for - you've paid for goodness to fuel your brain, and we were shocked when researching our competitors and other brands at what they choose to put in.

  • Everything we've picked has been chosen because it has the most scientific efficacy for brain health available, plays well in combination with one another.

    We started with the idea of brain optimisation, examined lifestyles and urban living to understand what might be lacking and then combined the key vitamins, minerals, essential fatty acids and polyphenols to bridge the gaps.

    We have only included nutrients that are less available in the diet and we have optimised the doses of each nutrient. Other multivitamins will provide an array of exciting sounding compounds at levels that are nowhere near an effective dose.

    We have concentrated on the really important stuff and ensured that the doses are in line with what the research tells us is effective.

  • Heights multivitamins have been designed with city workers and urban dwellers who rely on their brains, you might even call them 'knowledge workers'. That does not mean that they're unsuitable for anyone except for pregnant women and breastfeeding mothers (** preggos can't have vitamin A but it has the right amount of folic acid for preconception, breastfeeding mum's need to supplement everything really). These supplements have been based on the nutritional requirements of adults over the age of 18. If you're looking for a high quality multivitamin that will give you an insurance policy against the nutrients that many of us are short of, you've come to the right place.

  • You bet. It was essential for us to create a product that can be taken by everyone, whatever your circumstance, without having to compromise on quality. We are proud to have spent additional care and attention to make sure the product caters to you, with our all plant based formula.

  • Often, vitamin companies start with a product and then find celebrities willing to endorse it. We started with experts and a target market and built a supplement based on scientific evidence and the needs of our community.

    We haven't taken any short cuts or made any significant compromises. We believe in providing a product that will work for you and we have built a platform to keep you engaging with us so we can hear your feedback and you can share your experience with others (or whatevs).

  • It's 2 years, but it doesn't sit on a shelf, it goes straight to you. We believe that 2 years without innovating or updating a product, when better quality ingredients will become available is doing our customers a disservice. That's why we are always scouring the globe for the highest quality, most bioavailable forms of all our ingredients, and if a better one comes out, we will update our product to make sure you are always getting the best quality available anywhere.

The smarter multivitamin

  • DHA (from Algae Oil)
    325.6mg
    Blueberries
    325.6mg
    Pantothenic Acid (B5)
    50mg
    Niacin (B3)
    30mg
    Riboflavin (B2)
    30mg
    Thiamine (B1)
    30mg
    Vitamin B6
    30mg
    Vitamin E
    30mg
    Iron
    5mg
    Zinc
    5mg
    Folic Acid
    500μg
    Vitamin A
    500 IU
    Chromium
    100μg
    Selenium
    55μg
    Biotin
    50μg
    Vitamin B12
    25μg
    Vitamin D3
    20μg
  • If we're all honest with ourselves, we know that nothing can replace a perfectly healthy diet, a stress free life and being in incredible shape. Unfortunately, for most of us, that isn't achievable or sustainable.

    Heights offers you the best quality nutrients we can bring you in a presentation that fits in with your life. Having suboptimal levels of these nutrients in your diet is unhealthy so ensuring that your levels are up is far healthier.

  • Some of the pills will be a darker colour because it's a natural product and it's possible that the oil has leaked inside the inner capsule. Don't worry, that's totally normal, it happens, and doesn't effect the efficacy or strength of your dosage. Another way to look at it is some of the pills have a little more personality than others!

  • Ah yes, don't worry - the same thing happens if you eat a whole bunch of asparagus and kale - that's the vitamin B2 also known as 'riboflavin' working, it's nothing to worry about, in fact, it's good for you.

  • We believe Heights should be your first brilliant idea of the day - so we worked hard to make sure, (unlike many vitamins), you can take it without food and still get all the benefits and absorption you'd expect to - thanks to our smarter capsule in a capsule format.

    Whether you choose for that to be at home or on your desk at the office, is up to you. 2 a day with water is the way forward.

    Don't worry if you miss a day, you'll still be doing better than you were when you weren't taking it at all! Just go back to 2 per day when you remember.

  • It is best to store your vitamins out of direct sunlight and in a place that doesn't get too warm as some nutrients can be affected by heat and light.

  • Everyone is different so some people might feel better within a few days and some may take longer.

    We'd encourage you to write down your motivations for taking Heights and then reflect on a weekly basis on whether you are making progress with your goals.

    What you might notice straight away is a change in the colour of your pee! This happens with most vitamins and is because of the riboflavin in the supplement. You'd get the same result it you ate a lot of asparagus so don't worry! It is normal.

  • Not in the traditional sense, but you will likely have much more yellow urine, don't worry - it's a good thing. It comes from the B3, aka Riboflavin. It would also happen if you consumed a lot of kale and asparagus.

  • While we can't see any reason not to, it is always best to check with your doctor or a pharmacist before taking supplements with prescription medication.

    There is some emerging data on how taking some of the nutrients in Heights alongside treatment for anxiety, depression and ADHD can make the medication work more effectively but we'd really rather you chatted to your doctor before you give it a go.

The subscription

  • This isn't a one hit wonder. Research shows that the longer you take vitamins, the better they work, and the better you feel. And we want you to be the best you can be. By subscribing to our service, it's one less thing you have to think about, and you'll see optimum results.

  • Immediately upon purchase, and we will process your order and send it to you immediately. On recurring months, you will be charged just before your subscription is processed in our warehouse.

  • Yes. We want to make sure you are happy with your experience - after all a happy brain is a healthier brain, so you can pause and restart at any time.

  • Shipping is included in the cost of your membership, don't worry.

  • Currently we aren't shipping outside the UK but plan to do that very soon.

  • Please let us know and we will contact our delivery partner immediately and make sure you get your product as soon as possible.

  • In the sad and unlikely (we hope) event that this occurs, please let us know so we can understand how to improve the experience for other customers and we can immediately cancel or pause your membership, as you wish.

Your account

  • We do. But don't worry, your information is totally secure. Customer safety, security and privacy is integral to us. Our site is Level 1 PCI compliant, which means we meet the highest set of security standards designed to ensure that we maintain a secure environment. Don't worry, we got your back.

  • Simply log into your account page to make those updates.

  • If your card on file was declined in the first attempt to process your order, that attempt would still show up on your bank statement as an authorisation hold.